Early Access FAQ

How can I update the game?
Can iOS users make purchases?
Which countries will you be soft-launching in and when?
Is this an alpha test? Are you going to reset the servers?
Can I play this build with my friend who downloaded the game in the Soft Launch countries?
How do I transfer my account to the live game?
How long is this build going to be online?
I missed the signup deadline. Now I can't play?
I’ve switched between iOS and Android or vice versa, can I get the build on my new phone?
Why am I lagging? Can NA players get matched with EU players?
I’m not sure I provided the correct email. How can I switch?
What happens if you get more than 10,000 iOS users?

How can I update the game?

Android:
1. Open the Google Play Store app.
2. At the top right, tap the profile icon.
3. Tap Manage apps & device.
4. Tap Manage, then scroll down to find the Boom Beach: Frontlines app
5. Tap to update

iOS:
1. Open TestFlight
2. Find the Boom Beach: Frontlines app
3. Tap the Update button

Can iOS users make purchases?

Early access iOS users will not have the capability to make purchases since the game is installed through Testflight. You'll need to wait until the game is available through the main store of your country for purchases to be enabled for iOS.

Which countries will you be soft-launching in and when?

We aren’t sharing that information at this time. Please keep checking our social media for the latest information.

Is this an alpha test? Are you going to reset the servers?

You are playing the game in a live environment with players from the soft launch country. The server will not be reset, any progress you make will be kept.

Can I play this build with my friend who downloaded the game in the Soft Launch countries?

Yes. You are both playing the same game, on the same servers.

How do I transfer my account to the live game?

1. Connect your current game to Supercell ID

2. Download the game from the soft launch country

3. Sign in with Supercell ID to transfer your account.

How long is this build going to be online?

We will not be shutting this build down in the foreseeable future. Future game updates will also be reflected in this build. Please note, your account will persist and is yours to keep, make sure you log into Supercell ID to ensure your progress stays as you uninstall/reinstall/change builds.

I missed the signup deadline. Now I can't play?

You’ll need to wait until the game becomes live in the selected soft launch territories in order to download the game.

I’ve switched between iOS and Android or vice versa, can I get the build on my new phone?

After the initial distribution of builds, we will not be sending out additional invites. So we will not support this. At this point, you’ll need to get the build from the selected soft launch territories.

Why am I lagging? Can NA players get matched with EU players?

Currently, we have limited server locations for the soft launch. Please note that depending on your location and connection quality you may see the ‘WIFI symbol’ while playing the game. If and when the game expands into other territories, additional server locations can be added at that point.

I’m not sure I provided the correct email. How can I switch?

You can switch by heading over the Grunt bot and typing the command ‘!leave’. After which, you can re-enlist with your correct email address. You have until 10:00 am BST Thursday, October 14th. After this point we will not be able to switch over your email.

What happens if you get more than 10,000 iOS users?

If we hit the 10,000 cap on iOS we will take onboard the first 10,000 who have enlisted.